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UnipesaUnipesa POS Help

Transaction PIN

Your PIN confirms every Send. It is kept on this phone only.

What is on the screen

Section titled “What is on the screen”

When you have a PIN:

  • Change PIN.
  • Forgot PIN?.

When you create or change a PIN: a keypad with 4 digits. The digits are in a new order each time.

How to create a PIN

Section titled “How to create a PIN”
  1. Tap More, then PIN.
  2. Create PIN: type 4 digits.
  3. Repeat the PIN: type the same digits again.
  4. You see PIN saved.

How to change your PIN

Section titled “How to change your PIN”
  1. Tap Change PIN.
  2. Enter your current PIN.
  3. Enter a new PIN. Then repeat it.
  4. You see PIN changed.

If you forgot your PIN

Section titled “If you forgot your PIN”
  1. Tap Forgot PIN?.
  2. Type the password of your terminal. Tap Continue.
  3. Create a new PIN.

You need internet for this step.

If something goes wrong

Section titled “If something goes wrong”
MessageWhat to do
Too easy to guess — choose another PINDo not use simple PINs like a row of digits. Choose another.
The PINs do not match. Start againType the same PIN two times.
That is your current PIN. Choose a different oneChoose a new PIN.
Wrong PIN. N attempts leftType the PIN again, carefully.
Too many attemptsWait the time shown. Or tap Forgot PIN?.
Wrong passwordCheck your terminal password. Try again.
No connection. This check needs the internet.Turn on the internet. Try again.
Could not save the PIN. Please try againTry again.

Questions

Section titled “Questions”
How long do I wait after "Too many attempts"?

After 3 wrong PINs, you wait 60 seconds. If it happens again: 5 minutes, then 30 minutes. Your money and balance are safe.

Is my PIN the same as my password?

No. The password is for sign-in. The PIN is for Send.

Is my PIN saved on the server?

No. It is kept on this phone only.

Why are the digits in a new order?

This is for your safety. The order changes each time.

See also

Section titled “See also”