Provider groups
This screen shows the providers of one group. You get here when you tap a group card in Folder view.
What is on the screen
Section titled “What is on the screen”- The group name at the top. While it loads, you see .
- The field Search.
- The providers of this group.
How to choose a provider
Section titled “How to choose a provider”- Find the provider. To search, tap Search and type the name.
- Tap the provider.
- Type the customer’s number on the next screen.
To clear the search, tap . To go back, tap the back arrow.
If something goes wrong
Section titled “If something goes wrong”| Message | What to do |
|---|---|
| Check the internet. Go back and open the group again. | |
| This group is empty. Choose another group. | |
| Nothing matches your search. Try another word. |
Questions
Section titled “Questions”I cannot find a provider in this group. What do I do?
Go back and tap . It shows the providers of all groups.
How do I open a group?
On the Payments home, use Folder view. Tap a group card.